Privacy Policy
Effective Date: February 15, 2025
Introduction
This Privacy Policy describes how Spottr ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application and related services. By using Spottr, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information from and about users of our app, including:
- Account Information: Username, email address, profile information, and authentication credentials
- User Content: Photos, videos, text posts, comments, and other content you create or share
- Location Data: GPS coordinates, route information, and location-based content when you use our route recording and tracking features
- Device Information: Device type, operating system, unique device identifiers, IP address, and app usage data
- Payment Information: Subscription details, purchase history, and payment method information (processed securely through Apple's App Store)
- Communications: Messages, support requests, and other communications with us
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our services and features
- Process and manage your account and subscriptions
- Enable route recording, GPS tracking, and location-based features
- Facilitate community interactions and social features
- Send you important updates, security alerts, and support messages
- Respond to your comments, questions, and support requests
- Monitor and analyze app usage, trends, and performance
- Detect, investigate, and prevent fraudulent activities and security threats
- Personalize your experience and provide relevant content
- Comply with legal obligations and enforce our terms of service
Location Services and GPS Tracking
Spottr uses location services to provide core features including route recording, GPS tracking, and location-based content. When you use these features, we collect and store:
- Real-time GPS coordinates during route recording
- Route data, including start/end points and waypoints
- Location-based content and recommendations
- Weather and environmental data for your location
Location Permissions: You can control location permissions through your device settings. Disabling location services will limit certain app features. Location data is used only for the features you enable and is not shared with third parties except as described in this policy.
Subscription and Payment Information
Spottr offers auto-renewable subscriptions through Apple's App Store. When you purchase a subscription:
- Payment processing is handled securely by Apple's App Store
- We receive confirmation of your subscription status and renewal dates
- We do not store your payment card information
- Subscription information is used to provide premium features and manage your account
Subscription Management: You can manage your subscription through your Apple ID settings or the App Store. We will notify you of any changes to subscription terms or pricing.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Service Providers: With trusted third-party service providers who assist in operating our app (e.g., cloud storage, analytics, customer support)
- Legal Requirements: To comply with applicable laws, regulations, legal processes, or government requests
- Safety and Security: To protect our rights, property, or safety, or that of our users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Community Features: Content you post publicly may be visible to other users and shared within the app community.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Account Data: Retained while your account is active and for a reasonable period after deactivation
- User Content: Retained according to your privacy settings and content sharing preferences
- Location Data: Retained for the duration specified in your app settings
- Payment Information: Retained as required for subscription management and legal compliance
- Legal Requirements: Some information may be retained longer to comply with legal obligations
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain communications and data processing
- Location Controls: Control location permissions through device settings
- Subscription Management: Manage subscriptions through Apple's App Store
To exercise these rights, contact us at support@tryspottr.com.
Children's Privacy
Spottr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy in the app
- Updating the "Effective Date" at the top of this policy
- Sending you a notification through the app or email
Your continued use of Spottr after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@tryspottr.com
Subject: Privacy Policy Inquiry
We will respond to your inquiry within a reasonable timeframe.